Last updated: 2026
Information we may collect
Chain Accountancy may collect the following information when you use this website or engage with our services:
- Name, email address, phone number
- Client type and service required
- Approximate digital asset value range (USD)
- Asset types and where assets are held
- Wallet or exchange information (read-only)
- Number of wallets or exchanges
- Objectives and timeline
- Country / jurisdiction
- Adviser involvement
- Message content submitted via forms or email
How we use information
We use information to:
- Respond to enquiries and scoping requests
- Prepare digital asset documentation and reports
- Provide reporting, custody documentation, and compliance support
- Communicate with clients and their authorised advisers
- Support professional review by lawyers, lenders, auditors, insurers, and compliance teams
- Maintain engagement records
- Meet legal, regulatory, or compliance obligations
Credentials never required
Chain Accountancy will never request, store, or use seed phrases, private keys, wallet passwords, exchange passwords, 2FA codes, or recovery codes. Users must not submit this information through any channel — website, email, form, or chat.
Sharing
Personal information is not sold. Information is only shared with third parties where:
- The client expressly authorises sharing (e.g., with their accountant, lawyer, lender, or insurer)
- It is required by law or regulator
- It is necessary to deliver the engaged services through trusted, contractually bound service providers
Retention
Information is retained for as long as required to deliver services, meet legal obligations, and maintain professional records.
Your rights
Depending on jurisdiction, you may have rights to access, correct, or request deletion of personal information held about you. Contact us using the details below to make a request.
Contact
For privacy questions or requests:
onboarding@chainaccountancy.com
support@chainaccountancy.com
